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Scaling Smart With Claybrook Consulting's Fractional Solutions

Updated: Jan 24

How Claybrook Consulting can help your Fiscal Intermediary successfully manage the growth and changes coming with the RFO.

Looking over a woman's shoulder at graphs and charts as she uses a calculator.

It wasn’t that long ago that Chris and I were sitting in your seat, leading a home care agency. Reviewing P&Ls, analyzing our budgets, and creating growth strategies. Asking ourselves questions like…

“How many cases can a care coordinator or care manager handle without reaching burnout?”

“How can we quickly and efficiently bring on new staff without bleeding money?”

“How can we find the right employees for our team without rushing into a decision because we need to fill the seat NOW?”

“How can we keep business moving in the right direction when the economy seems to

be moving in the wrong direction?”

Most leaders are asking themselves some variation of these questions. We knew we needed to be innovative and open to new ideas in order to stay ahead of the curve and keep our teams and business running smoothly and successfully.

The approach that worked for us: Fractional Solutions.

In the ever-evolving landscape of business and with the upcoming implementation of the contracting phase of the RFO, you might be starting to feel the pressure and challenges that come with expanding your business.

That’s where we come in: Claybrook Consulting offers a fractional solution to effectively manage these challenges while helping you reduce staff burnout, alleviate the financial strain of bringing on new staff to build a caseload, and avoid rushing to hire and train new staff.

Reducing Staff Burnout:

You probably are feeling it yourself, as much as you try to fight it: burnout. In a time when we try to be as efficient as possible while getting as much done as we can, burnout can come along quickly.

An employee leaves, and now their caseload gets distributed to an already maxed out team. You have pressure to grow with the RFO contract coming, but you don’t have the bandwidth to open new cases, especially in new areas.

By bringing in Claybrook Consulting, you can continue to manage those caseloads and allow your agency the room to grow without overburdening your team. With over 30 years of experience in home care, we are able to step in and manage a caseload or onboard new Consumers the way that YOU would onboard them. This results in a more sustainable and balanced work environment for your team, reducing the risk of burnout and enhancing overall employee satisfaction.

Financial Strain Mitigation:

One of the biggest challenges with growing your business is doing it in a financially reasonable way. I mean, sure, you have to spend money to make money…but you don’t need to spend as MUCH money right off the bat.

Hiring new staff is a significant financial commitment for any business. Typically, you are stuck hiring for a new position before revenue is generated to fully support the associated costs.

Claybrook Consulting offers a cost-effective alternative by providing fractional solutions tailored to your business's specific needs. We can onboard Consumers and maintain a caseload until it makes financial sense to fill or create the position, because we only get paid once a Consumer is onboarded and as we provide ongoing support. You are not fronting the money like you would for your new hire - in most cases before a caseload exists to cover their salary.

The flexibility that comes with our fractional approach allows your business to scale operations and grow more efficiently, adapting to market demands without jeopardizing your financial stability.

No More Rushed Hiring Process:

The hiring process can be bad enough, without the pressure from burned out employees begging you to hurry up and find someone else to carry these extra cases. But we all know that trying to fill a position quickly can lead to rushed hiring decisions, resulting in potential mismatches between candidates and company culture.

Claybrook Consulting eliminates this urgency by providing ongoing support to your Consumers until you have found the right person to be a part of your team.

Scaling Smart with Claybrook Consulting's Fractional Solutions...

From reducing staff burnout to alleviating financial strain and giving you the space to grow your agency without rushing through the hiring process, the benefits of partnering with Claybrook Consulting are clear. As you navigate the challenges of growing your agency throughout Western New York and expanding with your new RFO contracts, Claybrook Consulting stands as a fractional partner, enabling you to thrive and achieve sustainable success through strategic fractional solutions. Contact Claybrook Consulting today at 585.230.1285 or to learn how we can partner with you to scale your business for success.



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